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"You did outstanding work on the assessment and I am so grateful. This effort will give our Board much data and opportunity to truly grow and become the Board we want to be; the goal is excellence and your efforts are a great beginning to the work that is ahead of us. Many, many thanks."
(Board Assessment - Mike McCoy, Chairman of the Board of Directors, Mars Hill Graduate School)
"Research Bridge has a superior ability to gather data and communicate results across an organization. In addition to a research methodology that gathers critical information, survey results are clear and well organized. They are also presented in a way that allows functional and department managers to identify individual action steps. The layout of the reports is visually instructive and comprehensible for employees and as a result, communication company wide is that much easier. This is a science that Research Bridge excels at."
(Employee Survey - Ruth Brothers, Vice President of Human Resources, Teva Novopharm)
"As the owner and operator of over 30 premiere golf clubs in Ontario and Quebec, we asked Research Bridge to design and conduct an annual Membership Survey with our 14,000 Members. The survey results provided very valuable information to our senior management. The detailed club-specific reports were embraced by management at our clubs, who responded to the feedback with initiatives that are enhancing Members' experience at each of our golf courses. Working with the Research Bridge team has been a very positive experience and we look forward to continuing the relationship."
(Membership Survey - Murray Blair, Vice President of Member Services, ClubLink Corporation)
"DataPath Inc. was very pleased with the work Research Bridge did in preparing and compiling data for our 2005 and 2006 employee survey. Their material is presented in very easy to understand charts that enable managers to get a clear picture of areas in need of improvement. We were very pleased with the full breakdown of data provided at the department, business unit and overall company level."
(Employee Survey - Diane B. Ford, Vice President of Human Resources, DataPath Inc.)
"Our partnership with Research Bridge has contributed to our success in helping CEOs and senior executives lead major change within their organizations. Whether it is initial diagnosis or monitoring the impact of change initiatives on employees, customers or suppliers, Research Bridge has consistently provided us with meaningful and accurate data. Their high quality work, safeguards to ensure discretion and confidentiality, fast turnaround times, and strong customer service focus make them a pleasure to work with."
(Mindy Millward, Partner, Passages Consulting)
"The survey data was both easy to interpret and meaningful, giving us a clear sense of the current state of our organization. In addition, the clarity from the graphs and charts enabled us to make some important decisions about needed areas of focus."
(Integration and Organizational Effectiveness Survey - Melodie Blacklidge, Chief Medical Officer, Group Health Associates/TriHealth
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"Excellent work. I can't tell you how much I enjoy working with you guys. There aren't many companies out there like yours. We look forward to working with you for many years to come."
(Supplier Survey - Lane Padgett, Senior Director of Supply Chain, DataPath Inc.)
"As a young growing company we had never conducted a client survey of any kind. In my initial meeting I could see the knowledge, expertise and a great attitude that Research Bridge brought to the table. They were able to guide me through the development of a program which will become a core component of our business and culture as we move forward. We recently received the results of our first survey and it reinforced our plans and investments to ensure we are the benchmark our clients measure others against. The next survey will tell us if our clients see the results of these efforts – which is the only scorecard that matters."
(Client Survey - Rod Foster, Chief Executive Officer, Covarity)
"Research Bridge facilitated the development, implementation and promotion of our customer satisfaction survey. We have run this survey multiple times and it was a first-class, hassle-free experience every time. The surveys helped us get valuable feedback from our end users, take steps in response and see the impact of the changes over time."
(Customer Survey - Steve Carpenter, Director of Customer & Service Logistics, Integrated Logistics Support, DataPath Inc.)
"Research Bridge has designed an employee survey for our organization that provides us with highly relevant and actionable results. The survey, which is now being conducted for the third year, has had a very high rate of participation from our employees at over 30 golf clubs. We received positive feedback on the survey from our club managers, who have drawn on the department-level results to better engage their direct reports and enhance customer service. The key driver analysis conducted by Research Bridge enabled our senior team to allocate resources where they will make the most impact on our employee engagement and, ultimately, business results."
(Employee Survey - Steve Scott, Director of Human Resources, ClubLink Corporation)
"The Kitchener Waterloo Business Women's Association was absolutely delighted with the work of Veronika Kopcik and her team at Research Bridge. The questions they developed for our Membership Survey were based on a thorough understanding of our Association’s and the Board's needs. The report on the results of the survey clearly identified our strengths and areas for improvement, and included a recommended action plan, which assisted the Board in strategic planning. In addition, Ms. Kopcik presented a report on key findings to our Members, many of whom subsequently commented on the high quality and professionalism of the work done by Research Bridge."
(Membership Survey - Ellen Murphy, Partner with Clarke Starke & Diegel and President, KWBWA)
"Research Bridge helped in the design and implementation of our 360 online survey. The team was very easy to work with and always responded quickly. The compiled results were provided to us in a matter of days and the data was well organized. Overall, they did a fantastic job."
(360° Feedback Survey - Jill Daiter, Human Resources Manager, Courtyard Group)
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